Returns and exchanges are subject to the applicable E-STORES Return & Exchange Policy.
Depending on the product category, certain products may not be eligible for return or exchange for hygiene, safety, or other legitimate reasons.
Products such as underwear and other intimate apparel may be subject to special restrictions.
Where a return or exchange is permitted, the product may need to be:
Unused
Unwashed
Undamaged
In original condition
Returned with original packaging, tags, or accessories where applicable
Customers should inspect their order promptly after delivery and contact E-STORES as soon as possible if there is an issue.
